Privacy Policy

1. Introduction

IndiaPreps is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and protect personal information when you access our website or application.

2. Who We Are

IndiaPreps provides educational and exam-preparation tools and services. We are not affiliated with any government body, school, or examination authority unless specifically stated otherwise.

3. Scope of This Policy

This policy applies to all users of the IndiaPreps platform, including visitors, registered users, and anyone who interacts with our services.

4. Information We Collect

We may collect personal information you provide directly, such as your name, email address, profile details, and any feedback or support communications you send to us. We may also collect device, usage, and technical information necessary to maintain and improve the platform.

5. Information Collected Automatically

Certain information may be collected automatically, such as IP addresses, browser type, device information, access timestamps, and pages visited. This information helps us maintain service quality, diagnose technical issues, and improve usability.

6. Cookies and Similar Technologies

We use cookies and similar technologies to support session management, account access, and basic user preferences. These tools help us provide a smoother and more secure experience. We do not use advertising cookies to track users for third-party marketing purposes.

7. How We Use Your Information

We use personal information to provide and improve our services, maintain account access, respond to support requests, troubleshoot issues, and ensure the security and reliability of the platform.

8. Legal Basis for Processing

We process personal information where necessary to provide the services requested by users, to comply with legal obligations, or to protect legitimate interests in maintaining a secure and reliable platform.

9. Consent

By using IndiaPreps, you consent to the collection and use of your information as described in this Privacy Policy. You may withdraw consent or request assistance regarding your data by contacting us.

10. Service Providers and Data Processors

We may engage trusted third-party service providers to support hosting, infrastructure, security, and related operational needs. These providers are expected to handle information only as necessary to perform the services we request.

11. Sharing and Disclosure of Information

We do not sell personal data. We may disclose information when required by law, necessary to protect the rights and safety of users, or needed to fulfill the services requested by the user.

12. International Data Transfers

Your information may be processed in countries outside your country of residence. Where applicable, we take reasonable steps to ensure that such transfers are handled in a manner consistent with applicable data protection standards.

13. Data Retention

We retain personal information only as long as necessary to provide our services, fulfill legal obligations, or support legitimate business needs. If you delete your account, we will process your request in accordance with applicable requirements and remove or anonymize data where possible.

14. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal data against unauthorized access, alteration, disclosure, or loss.

15. Your Rights

Depending on applicable law, you may have rights to access, correct, delete, or restrict the processing of your personal data. If you wish to exercise such rights, please contact us at privacy@indiapreps.com.

16. Children's Privacy

IndiaPreps is intended for learners and students. We do not knowingly collect personal information from children without appropriate consent or legal basis, where required by applicable law.

17. Account Deletion

Users may request account deletion through the platform or by contacting support. We will process deletion requests in a reasonable timeframe, subject to applicable legal or operational requirements.

18. Withdrawal of Consent

If you withdraw consent for processing where consent is the legal basis, this may affect your ability to use certain parts of the platform.

19. Grievance and Privacy Complaints

If you have any concern about how we handle your personal information, please contact us. We will review the issue and respond appropriately.

20. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in our services, legal requirements, or operational practices. Updated versions will be posted on the platform.

21. Contact

If you have any questions about this Privacy Policy, please contact: privacy@indiapreps.com